8 Ways to Excel at 

Customer Service Using Print

Print products play a vital role in creating an excellent customer service experience.

Whether printed brochures, business cards, or promotional items, print can make a lasting impression on customers, helping businesses stand out from the competition and build long-lasting relationships.

Printed materials do more than impart knowledge; they can also improve the customer's experience with your business.

They aid in helping your potential customers decide whether or not working with you is right for them, offering an ideal way of prequalifying yourself and your business.

If excellence in customer service is your goal, check out how you can use print to make it happen more effectively.

8 Ways to Excel at Customer Service Using Print

1. Show Appreciation

A thank you letter or card expressing appreciation for your customers is a great way to show how much you value their business.

Print products are also perfect for creating loyalty programs and offering rewards to keep customers returning.

2. Provide Resources

Customers should have access to all the necessary resources; printing makes this easier.

Printed collateral such as customer manuals, training materials, or product catalogs is excellent for providing information to customers quickly and easily.

Additionally, print materials make it easy to give customers a clear understanding of the products and services you provide, keeping expectations realistic.

3. Promote Your Brand

Print products can be used to promote your brand in various ways.

Business cards, flyers, brochures, and other printed pieces are perfect for creating a strong presence in the market.

4. Increase Visibility

Print products can promote your business and increase visibility in the marketplace.

Posters, banners, and flags printed with your logo or message can help get your company's name out to the public.

5. Connect With Customers

Printed products are great for connecting with customers on a personal level.

Customized greeting cards, calendars, and even personalized postcards are a great way to stay connected with your customers.

6. Generate Leads

Printed materials can also be used to generate leads and increase sales.

Brochures, flyers, and mailers are just some of the many ways to reach potential customers and create awareness about your brand.

7. Gather Feedback

The best way for a business to improve is by getting customer feedback. Providing your clients with customer service surveys printed on custom forms is beneficial.

This will help you understand what things are working and what areas need improvement regarding customer service.

8. Improve Brand Recognition

Branded disposable items such as coffee cups, sleeves for coffee cups, coasters, bags, etc., offer an excellent way to add value to a customer's purchase and create a memorable experience.

By utilizing print, you can ensure your customers have the best possible experience with your business.

Whether providing resources, showing appreciation, or generating leads, print products are essential for creating excellent customer service experiences that keep customers returning.

Want to take your customer service to the next level? Print is the answer you're looking for. Let us help! Contact us to get started today! 

Call 516-561-1468

 

How to Make Your Banners 

Look Like a Million Bucks

Are you attending a trade show or job fair and need your banner to make an impact?

Banners are an incredibly popular marketing tool due to their instant message delivery, cost efficiency, simplicity in assembly/dismantling, and durability.

Ensure the maximum number of people sees your banner by designing one that looks like a million bucks.

7 Tips to Create Eye-Catching Banners

1. Lead with Your Brand

Make sure to leverage the most influential real estate by placing your logo at the top of your banner.

This is the spot your viewers will automatically look at and what they will most likely recall afterward.

Positioning your company logo and name in this area can help create an immediate connection with people who come across it, allowing them to recognize and remember you quickly!

2. Keep Your Message Brief

Use as few words as possible to attract attention and convey your message.

By avoiding excess text, you can ensure that onlookers aren't overwhelmed by an overcrowded banner.

Strive for conciseness - key phrases are all it takes to get noticed!

3. Incorporate Your Brand's Color Palette

Incorporate your company's signature colors into the banner.

Remember, sometimes simpler is better. Your color scheme should contribute to branding, not overshadow it with too many hues and saturations.

Ensure your palette complements the content while helping you communicate a consistent message across all platforms. 

4. Utilize High-Quality Images

When designing your banner, rely on high-resolution visuals for maximum impact.

The sharper and more vivid the colors are, the easier they will be noticed by passersby.

Use a single premium image instead of overcrowding your banner with numerous lower-quality graphics for optimal results.

5. Include Your Contact Information

Prominently display your website URL, phone number, and relevant social media icons on your banner for maximum visibility.

Take your business to the next level with a QR code, enabling potential customers to instantly scan and store contact information on their smartphones.

Giving people easy access to connect with you later is essential.

6. Select the Correct Size

When selecting the right banner size for your chosen purpose, it is essential to get it right.

Oversized banners can be overwhelming and intrusive, while undersized banners may not attract the attention you seek. 

To ensure that you make a statement, choose wisely when deciding on the dimensions of your banner to create maximum impact in its appropriate setting. 

7. Use High-Quality Materials

Choose fabrics such as polyester or canvas to ensure your banner stands up against the elements and is durable enough for long-term use.

Waterproof ink is a great way to protect your banner's colors from fading, allowing you to maintain maximum visual impact and reuse your banner for subsequent campaigns. 

A cleverly designed banner helps to draw attention to your message, showcase your branding, and ensure your banner withstands the elements for years to come.

Ready to get started designing your next banner? Contact us today. We're here to help! 

Call: 516-561-1468

 

Thinking Outside the Box: 

8 Innovative Print Marketing 

Strategies That Stand Out

Looking for creative ways to increase business? Think print!

When your audience sees your business on paper or print, it stands out, and they remember it better than an online ad. Print marketing offers a variety of ways to capture people’s attention, leading to more business for you.

In fact, 56% of US consumers think that print marketing is more trustworthy than any other type of marketing. Here are some out-of-the-box ideas to help build your brand and increase customer retention.

8 Innovative Print Marketing Strategies That Stand Out

1. Table Tents with Spiral Binding

These are fun, useful, and creative.

They keep customers’ attention through the months if used as a calendar. Otherwise, use them for products that you offer. Add some inspirational sayings and great pictures.

2. Clear Plastic Business Cards

Get attention by trying something unique and special, like plastic, see-through business cards.

People are more likely to keep them and put them in a prominent place.

3. Pop-Up Cards

These are so much fun!

Create an image, a logo, a product, or whatever your mind can invent to pop up when people open the card. These will not only get attention but keep it.

4. Die-Cut Image

Create something different with a shape that represents your business.

Then get a die-cut image of it to hand out as a business card, postcard, or other mailer.

5. Use Moving Advertising

Get a large magnet printed to put on your cars, vans, and trucks to get the word out about your business.

When people are stuck in traffic, they read these, which will promote your business more than you know.

6. Print Stickers

Stickers are popular right now, so why not capitalize on them?

Create fun stickers that promote your business and encourage people to keep them. If they are unique, people will put them on their water bottles, folders, journals, and other things they use every day.

7. Greeting Cards

Create your own greeting cards (with a graphic designer's help).

Put your logo on them so people know who to thank for the great cards. Hand them out to guests at trade shows, meetings, or at the front counter.

8. Scented Printing

There is a new way to get customers’ attention—scented printing.

Pick a fragrance that matches your image, and we can help you create a lasting memory with varnishes and coatings to get the scent you desire.

Your customers will love it, and it will leave an impression.

If you need more ideas or want to put one of these into action, we can help. Contact us today!

Call: 516-561-1468

 

8 Special Day-Themed Direct Mail 

Campaign Ideas for Summer

Summer is approaching, and along with the warm weather come dozens of opportunities for your company to connect with customers!

Creative campaigns are one of the best ways to engage customers and inspire them to purchase from you. Why not try discounts and promotions centered around unique holidays? 

Research has shown that consumers respond more positively to special day-themed products and promotions than to ordinary campaigns. So here are eight ideas for special day-themed promotions to use in your direct mail this summer!

8 Creative Summer Special-Day Promotion Ideas

1. June 2nd- National Donut Day 

Who wouldn’t be motivated by a sweet incentive?

Try mailing coupons that read “Bring in this coupon for a free donut with purchase!” to draw customers to your store. 

2. June 5th- Thank You Day  

This is a great time to reinforce connections with existing customers.

Mail out a card from your company thanking your customers for their loyalty and choosing to use your services! 

You could even add a discount code (ex., THANK-YOU-5) to nudge them toward another purchase.

3. June 11th- National Children’s Day

A day to celebrate kids should always be celebrated!

Let your customers with families know you’re supporting them and appreciate them by doing something fun for their kids. 

You could include a kids’ craft or coloring page in your mailing packet and information about a sale on any kid’s clothing, decorations, bedding, toys, or games your company might sell. 

4. June 22nd- Positive Media Day 

This is an excellent opportunity to bolster your company’s social media presence!

Mail out a flier celebrating Positive Media Day and encourage customers to follow your company’s accounts. 

You could also introduce a “challenge” for customers to make a funny or uplifting social media post and use your company’s designated hashtag along with #positivemediaday to be entered into a giveaway!

5. June 27th- National Sunglasses Day 

There are a couple of ways you could get creative with this day.

You could try offering a free pair of branded sunglasses to each customer that stops by, offering a discount for each customer that comes into your store wearing their sunglasses, or an online coupon code such as SUNNIES-10 for 10% off.

6. July 12th- National Simplicity Day

Embrace the simple things at your company with this holiday, and encourage customers to do the same by offering a sale price on the “basics.” 

A great way to do this is to create an “essentials” bundle or package of different services and products at a discounted price. Consider sending direct mail that uses the tagline “Keeping it Simple with a National Simplicity Day Sale” or something similar. 

7. July 15th- National Give Something Away Day

In honor of Give Something Away Day, you could give something away to your customers!

The Zero Price Effect has rationalized that customers perceive free products to have a high value because there’s no risk to it since they’re not spending anything. 

An easy example would be a BOGO (buy one, get one) sale or simply including a product of lesser value as a “gift” with any purchase made on that day. 

8. August 8th- National Dollar Day

A creative design for a direct mail piece celebrating National Dollar Day would be to create a rectangular postcard printed with a dollar bill-like image and advertising $1 off each product or service purchased that day.

Go ahead and use some of these ideas, or create your own, to celebrate unique holidays and engage your customers with your direct mail this summer! And when you are ready to print, give us a call. 516-561-1468

Print Marketing: 9 Ways to 

Let Creative Freedom Ring

Print advertising is a powerful way to engage customers and promote your brand.
 
Print marketing can be even more effective when done correctly, allowing businesses to create experiences that genuinely connect with their target audiences!
 
You can be confident that your message resonates and drives action with the right strategy and creative ideas.

9 Ways to Let Creative Freedom Ring in Your Next Print Marketing Campaign

1. Use Bold Typography

Make sure your message stands out by using bold typography.

Whether a large headline or an eye-catching font, ensure your words stand out and attract attention.

2. Play with Colors

Color is one of the most powerful tools for print marketing.

Use colors that reflect your brand and complementary hues that will draw customers' eyes to your message.

3. Utilize Unique Shapes

Instead of keeping everything in a linear format, use shapes and lines to create interest and depth.

This can be a great way to break up the monotony on a page and make your message more visually engaging.

4. Embrace White Space

Don't be afraid to use white space in your print marketing materials.

It allows the reader to take a breath and can help you emphasize important parts of your message, such as a headline or call-to-action.

5. Incorporate Imagery

Images are often more powerful than words, so include them in your print marketing materials.

Photos should accurately reflect the message you're trying to convey and draw readers into the piece.

6. Use Unique Materials

When it comes to print marketing, one size does not fit all.

Try using unique materials such as card stock, metallic ink, or unique textures to add a touch of flair and intrigue.

7. Feature Testimonials

Showcase positive customer feedback in your print materials, such as quotes or reviews.

This helps establish credibility and trust with your potential customers.

8. Include Calls to Action

Guide readers through the customer journey by including a clear call to action on your print materials.

This could be by clicking a URL, calling a phone number, or visiting your store in person. 

9. Leverage Social Media

Use print marketing as an opportunity to direct readers to your social media pages.

Include your handles or QR codes so customers can easily connect with you online.

What are Some Creative Print Marketing Materials for Businesses?

Businesses can create creative marketing materials to increase awareness of their brand, products, and services.

Each of these materials has the potential to reach different audiences in various ways and can be tailored for specific target markets.

Posters

Posters provide ideal visibility for businesses in public places such as bus stations, grocery stores, and restaurants.

They are often used to promote an event or announce special offers.

Flyers

Flyers are ideal for getting information about a business, product, or service to a large audience quickly and easily.

Postcards

Postcards are an effective way to attract attention and spread the word about a business.

Newsletters

Newsletters provide customers with regular updates about a business, its products, services, and other newsworthy items.

They're great for building relationships with customers over time.

Presentation folders

Presentation folders give customers a professional and organized impression of a business.
 
Print marketing campaigns are a great way to engage customers and convey your message. 
 
Need help bringing your creative vision to life? That's what we're here for! Contact us today for print marketing materials that make an impact. Call: 516-561-1468
 
Happy Printing!

 

The Local Advantage: 8 Reasons Getting 

Your Print Needs Locally Helps 

You Win Every Time

When you think of printing your projects, going with an online company might seem easy and quick. However, there are numerous benefits to choosing a local print shop for all of your printing needs!

Not only can going local provide personalized service and high-quality work, but you also get the satisfaction of supporting a business in your community.  

Here are a few more reasons why getting printing done locally can be an intelligent choice for you.

8 Reasons Getting Your Print Needs Locally Helps You Win Every Time

1. Paper Choices

When you print a project, you want to choose the perfect paper.

Making this selection online is tough. You can't feel it, touch it and see precisely what you are getting.

Going to your local printer allows you to do just this. You can touch the paper, feel its weight and size, and experience what your project will look and feel like. 

2. Premium Finishes

You might want to try premium finishes when going all out and want something different to grab your customers' attention.

Seeing these samples in person will allow you to choose your project's exact finish. You can't do this online.

3. Support Local

When you print locally, your dollars stay in the community.

You are supporting them, just as they will support you. Think network marketing. You'll be able to refer each other to customers looking for each other's services.

In fact, for every $100 spent, roughly $68 to $73 returns to local activity. Money is kept in the community because locally-owned businesses often purchase from other local companies, service providers, and farms.

4. Quicker Turnaround

Typically, we can offer a quicker turnaround than online.

Online printers manage thousands of orders each day. Yours will be dropped into a queue, and it will get done when it gets done…and don't forget to consider shipping time. 

5. Solving Problems

If, by chance, something happens to your printing project, you have an immediate solution when printing in person rather than online.

We want to know your business goals and help you make informed decisions.

6. No Shipping Fees

You don't have to pay for shipping and handling when you print locally.

We will let you know when the project is ready for you to pick up!

7. Great Pricing

Many people mistakenly think that printing locally costs more, but this could not be farther from the truth.

Most local printing firms will be competitively priced. We know what other printers offer and pay special attention to keeping our costs low.

8. We Care

We care about our service and reputation more than online companies do.

That means you will get better customer service, options, and solutions for your projects.

These are only a few reasons you should choose your local printer rather than online.

If you are looking for a local printer who offers quality, customer service, and pride in their craft, look us up. Visit Our Website at: www.printcafeli.com

 

5 Ideas to Make the Most of 

Your Trade Show or Event

Trade shows and other events can be an incredible opportunity to showcase your company’s products and services to the public and network with other companies in your industry.

However, you must craft a strategy to ensure you can make the most impact. 

Here are five things you should do when planning for, attending, and evaluating the results of a trade show. 

5 Tips to a Successful Trade Show Experience for Your Company

1. Set goals

Treat your company’s appearance at the trade show just like a campaign.

What do you want to gain from the event- closing leads, making sales, or increasing brand awareness? Be specific and include numbers: for example, your goal could be to gather at least 150 leads during the event or to sell 30 products.

Also, remember to share your goals with the team that will be at the event with you! 70% of people who share their goals with others accomplish them, while only 35% accomplish them when keeping them to themselves.

2. Create your booth and message

The biggest goal for a trade show is to attract customers to your booth and give them something to engage with once they stop by.

You can stand out from the crowd in different ways- through giveaways or handouts, eye-catching displays, and choosing a booth in a high-traffic area (near entrances or food stations).

The items and signage at your booth should also focus on the central call-to-action for your campaign that day. 

3. Spread the word before and during the show

Make people aware that your company will be at the event!

This will help draw people to your booth once they arrive at the trade show. A great way to do this is through social media ads, email, or direct mail outreach.  

Attendees at the trade show will likely search online to see which booths to visit. Post information, photos, and videos during the show, along with your booth number, so that attendees can come to find you! 

4. Collect information effectively

Meet with the team running your booth before the show starts to discuss your method for collecting leads.

Popular methods for lead collection include paper forms, digital forms, a trade show lead app, business cards, and business card scanning.

Depending on the organizer of the trade show, you may have access to badge scanning technology, which even gives you the option to import the information directly to your CRM. 

Whichever method you use, just be sure everyone on your team is on the same page so that capturing and entering the data is streamlined.

5. Help them remember you

Ensure that anyone you speak to during the event leaves with your contact information or at least something with your company name.

Business cards are classic, and brochures work well, but you can get creative too and use t-shirts, pens, notepads, or stickers. This will remind them to reconnect with you after leaving the event!

For help with show-stopping visuals, memorable business cards, and expert advice, call us! We are your local print marketing resource and look forward to helping you make the most of your next trade show.  Call 516-561-1468