The Print Cafe of LI Website

Friday, November 26, 2021

The Key Components of a Good Brand Strategy

Developing a strong brand isn’t as easy as others think.

It’s no secret that consumers purchase based on trust, but how can businesses develop that trust if no one knows who you are? That’s the power of a brand strategy. If you don’t have a strategy in place, it’s like driving on the road with no destination.

The ultimate goal should be getting customers to connect with you, not your logo, not the website, and not the name (even if it’s catchy). A good brand strategy works behind the scenes, providing value that continues after they buy.



Purpose

What is the promise to the customer? Why are we in business? Why is it important to us?

These are the driving factors that set businesses apart. Thinking of it in terms of monetary and also non-monetary makes the difference.

Emotion

While it may sound weird, it’s true.

Customers are emotional about the brands they support because those brands can fully engage with like-minded audiences who believe in their purpose.

When brands connect beyond trying to sell a product or service, they win.

Consistency

Staying consistent when promoting the brand is vital in getting the audience to remember you.

It doesn’t matter what platform the brand is on; consistency creates harmony, and harmony creates trust.

Adaptability

Brands must be flexible and adaptable to succeed.

There’s power in the pivot. When something isn’t working, being able to quickly adjust and adapt while maintaining consistency can help solidify a brand’s place in the market and create a new customer base.

Involvement From Employees

Brands that take the time to listen to their employees and work in one accord in how the brand is presented go a long way.

If the brand is upbeat, customer service and every employee in the office should follow suit. Again, consistency, consistency, consistency.

Loyalty

When customers are loyal to your brand, you should be just as loyal.

Take the time to create incentives for them to come back. Whether it’s a coupon off or something more elaborate, your appreciation helps those people appreciate you too! A little thanks goes a long way.

Awareness of the Competition

It should go without saying, but sometimes this mindset needs to be reinforced.

You should be learning from the competition. Your goal – offer a better experience in every way.

These are the best ways to create a brand strategy that has longevity and goals you can achieve from the beginning while refining along the way. This is a functional, working part of your marketing strategy that helps you communicate better while attracting and retaining customers.

Every business goes through growing pains, but not having a brand strategy can seriously hurt your chances of making your mark on the industry. With so many ways to connect with different types of customers, the best thing you can do is give yourself a competitive advantage. Your brand strategy can help with that.

So, do you have a brand strategy in place, and is it working? Need some fresh ideas? Contact us today to get started! 516-561-1468 or FOR MORE INFORMATION ON ANY OF OUR MARKETING PRODUCTS GO TO:www.printcafeli.com


Tuesday, November 23, 2021

 How-To Tips for Pain-Free Print Ordering


When you're ready to bring your creative ideas to life in print, these tips will ensure everything runs as smoothly as possible. 

Always Include High-Resolution Images

If you have specific images you want to be included in your print marketing, you need to use high-quality photos. If the images are not clear enough, they will not turn out well when printing. A few tips to keep in mind include:

  • Stay away from random images you find on the internet, as these usually do not show up clearly on the final print.
  • Use JPEG or TIFF files for your prints because these are easy and familiar file formats for the professional service.
  • Take advantage of preflight tools that can help you catch issues with your images before you submit them.

If you use high-resolution images, you place your order in the best position possible to be successful. 

Do Not Drag Logos Off of Your Website

If you are ordering branded content, you need to think carefully about where your logo comes from.

Ideally, you should use a high-resolution image or a preferable vector version of your logo. When you submit this image, try to avoid scanning your letterhead. Do not drag the logo off of your email signature or your website. Otherwise, this is not going to produce a high-quality image.

If you have questions about how to include the correct vector version of your logo, reach out to us ahead of time. 

Make Sure the Files Have Been Packaged in an Organized Way

When submitting a folder full of files to be printed, make sure they are organized clearly.

Go through the folder ahead of time, making sure you remove any old versions that should not be printed. If you include multiple versions of the same file, it will be more challenging to determine which one you want to use. 

If you have specialty fonts you want to be included, make sure you specify them. Ideally, the files you submit should already contain the fonts you want to use. This will ensure you are happy with the finished product. 

Ask Questions

When it comes to ordering professional print products, there is no such thing as a stupid question.

You need to know what you are ordering. If something is not clear to you, or if you do not understand specific jargon, make sure to ask. That way, you are not blindsided by the final product. If you think we need to know something before we start your order, make us aware. We want you to be delighted with the result.

Ready to get started? Give us a call today! Need some fresh ideas? Contact us today to get started! 516-561-1468 or FOR MORE INFORMATION ON ANY OF OUR MARKETING PRODUCTS GO TO:www.printcafeli.com

Friday, November 19, 2021

How to Conduct a Competitive Analysis

 

A competitive analysis allows you to see gaps within the market that you can take advantage of. You can find ways to improve your business, create a better marketing strategy, and ultimately produce a stronger business.

Although time-consuming, breaking down the process into steps will make it more manageable. 

Tips to Help You Analyze the Competition


Find Businesses

Find businesses similar to your own.

These competitors will help you learn valuable information. When scoping out the competition, try using such tools as web searches, social media, and websites specifically geared to help answer your questions about other businesses. 

When looking for competitors, keep in mind that they can be divided into two categories: direct and indirect.

  • Direct competitors sell the same products as you to a similar customer base.
  • Indirect competitors sell similar products to a different customer sector.

Research the Business 

Now, it’s time to collect data on the businesses you've found.

Look at their online presence. Is their website consumer-friendly? Do they have social media accounts? How often do they interact with their customers? Research how happy their customers are.

Look up online reviews on Facebook, Twitter, Yelp, Google, and Instagram. Try reaching out to the customers who left negative reviews to learn more about their experience and direct them to your own business. Throughout this process, try to brainstorm ways your business could do better. 

Follow the SWOT framework 

SWOT stands for strengths, weaknesses, opportunities, and threats.

This is an invaluable framework to keep in mind as you research businesses. SWOT is fairly straightforward:

  • Strengths are factors that set the business apart from others.
  • Weaknesses are areas the business falters in.
  • Opportunities are external factors that give the business a competitive advantage.
  • Threats are external factors that could potentially harm businesses.

Conduct a SWOT analysis on the businesses you are researching and your own. Then compare. Can you make their strengths your strengths? Can you benefit from their weaknesses? What external opportunities are available to you? Is there anything threatening other businesses that perhaps doesn’t affect you? 

Print Can Help You Beat the Competition

Print can be the tool your businesses can use to succeed.

Perhaps you’ve noticed that other businesses may not be utilizing print advertising. They are losing out on the advantages that print provides: enhanced customer respect, greater visibility, better customer attention and retention, and much more. You can turn their weakness into your strength to draw in a larger customer base. 

Create a Competitive Analysis Report

Simplify and organize your data into a competitive analysis report.

Your report should include your business’s target market, how your product(s) compared to your competitors, current and projected market share, sales, and revenues, pricing models comparison, marketing strategy and social media strategy analysis, and an overview of customer ratings.

Improve your business

You’ve acquired all the data; now it’s time to use it.

Your competitive analysis will have unsurfaced countless ways your business can improve and beat out the competition. Take action and create a better business! Need some fresh ideas? Contact us today to get started! 516-561-1468 or FOR MORE INFORMATION ON ANY OF OUR MARKETING PRODUCTS GO TO:www.printcafeli.com


Tuesday, November 16, 2021

Improve Your Business Through Atomic Habits

James Clear’s widely successful book Atomic Habits breaks down habits into four parts: the cue, craving, response, and reward.

This method shows readers how they can also form habits. Luckily, Clear’s formula can be applied to business.

4 Habits That Will Improve Your Business



The Cue

When developing a habit, Clear suggests making the cue as evident as possible.

A cue is an outside stimulus that reminds you of the habit you wish to form. Therefore, your goal is to make your business as obvious as possible.

With your advertising, you want your prospects and customers to see your ads and then associate them with the habit of buying from you.

To do this, make your ads big, bright, and hard to miss. Use large banners to capture attention with design that pops.

The Craving

After your customer has seen the cue, they then need to want your product or service.

Therefore make it as attractive as possible. Clear writes, “Every behavior is preceded by a prediction… every purchase is preceded by a prediction. The customer does not buy your product; they buy the prediction it creates in their mind.”

It’s your job to make that prediction as ideal as possible. Explain the benefits in a clear and compelling way. If possible, personalize the message to your client, sneak in some bandwagon advice (e.g., John Doe is doing/using it!), and use effective framing techniques.

The Response

“Great businesses remove every point of friction they can think of to make the desired behavior as easy as possible,” Clear says.

Break down the process into steps. Then try to eliminate or simplify the process. The easier it is to purchase from you, the more likely the customer is to do it.

The Reward

Make sure your customers feel instant happiness and success after their purchase. Your quality product and services should take care of the rest.

Interestingly, this reward is inversely related to the craving. If you make your product or service seem too good, then the customer’s expectations will not be met, and they will leave disappointed.

You may have secured one purchase, but another one is unlikely. If you make your product or service seem less attractive, then the customer’s expectations will be exceeded. That is if they even buy it. Finding the balance is key.

Your business will certainly improve if you use Clear’s formula. Simple, small changes can make big results!Need some fresh ideas? Contact us today to get started! 516-561-1468 or FOR MORE INFORMATION ON ANY OF OUR MARKETING PRODUCTS GO TO:www.printcafeli.com


 

Friday, November 12, 2021

3 Profitable Strategies for Building Customer Engagement

 

Want to know your biggest asset?

Engaged customers. 

The depth of relationships between a business and its clients is one of the best predictors of lifetime value. Companies with improved customer engagement cross-sell by 22%, drive up-sell revenues from 13% to 51%, and increase order sizes by as much as 80%. 

Tailor Engagement Strategies for Your Customers

What might engagement look like for you? The strategies are as unique as your business! Here is one example:

Recognizing the power of holiday hospitality, the Penha Longa resort makes December travels extra special for its guests. While Christmas decorations might brighten the mood for lonely people, celebrations are even better for engaging guests. To get travelers involved in the festivities, Penha Longa gives guests bare, shrub-sized trees for their rooms, along with crafty kits full of everything needed for creative decorating.

This is just one magical, zero-tech model of connecting with customers. Instead of building relationships with social media or chat features, engagement is constructed through pipe cleaners, scissors, googley eyes, and a glue stick.

Any human-to-human connection will draw people closer to your brand because you offer people more than a message but an experience. While there is no bond-building formula, here are three principles for shaping your approach:

1. Personalize Products and Client Interactions

Due to the daily onslaught of digital noise, people ignore messages that aren’t specifically for them.

Adopting a conversational tone can make all the difference in cutting through this clamor. Whenever possible, address customizers by name. Use photographs of real individuals in your advertising, and use fonts or print materials that make your messages feel handcrafted and direct.  

You can also personalize products to build engagement, which is especially powerful in younger markets. This may be as simple as engraving someone’s name on a glasses case or upgrading products with matching accessories. French cosmetics brand Guerlain started offering customizable lipsticks by allowing clients to choose their own combination of case and lipstick color.

2. Incentivize Each Touchpoint

Customer engagement comes from every act of commitment people take toward your company, so make your communication reader-focused and action-oriented, like this:

Describe improvements you’ve made to your product: “Upgrade today for service that’s 20% faster.”

Pique interest by telling people about their account: “Spend XX more, and your reward points will qualify you for a 20% discount.”

Offer an incentive to come back: “Give us another try, and we’ll knock 25% off your bill for the next three months.”

3. Prioritize Loyalty Programs or Continual “Streams” of Encouragement

People don’t want to feel like they’re missing out on something.

When you add value to every engagement that a customer has with your brand, you’ll create a powerful switching barrier that makes it harder for people to shop from your competitors. 

Did you know that loyalty program members purchase more often and have an average order value of 12% higher than their non-member counterparts? Whether you use simple punch cards or elaborate tiered loyalty programs, remember that people like free stuff, and they love to save money.

71% of consumers decide to join a loyalty program because it gives them money off every purchase, and 63% join so they’ll receive a free product by signing on.

Put Relationships First

Dynamic relationships are probably the only guarantee for a strong return on your marketing investment.

With each enhanced touchpoint, engagement grows, and your influence expands. Invite customer participation and watch the magic unfold!

Need some fresh ideas? Contact us today to get started! 516-561-1468 or FOR MORE INFORMATION ON ANY OF OUR MARKETING PRODUCTS GO TO:www.printcafeli.com


Tuesday, November 9, 2021

5 Low-Cost Customer Appreciation Strategies

 

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.” 

~ Sam Walton (Founder of Walmart and Sam’s Club)

They say every business has three types of customers.

There are price-conscious people – clients who will leave if they find a better deal. There are fence-sitters – those who like your brand but could be persuaded to go elsewhere. And there are loyalists – people who are willing to pay more to maintain a relationship.

If you move people toward loyalty, your bottom line will thrive. The success rate of selling to new customers ranges between 5-20%, while that rate soars to 60-70% for existing customers. And a 5% increase in customer retention can increase profits by as much as 125%.

With limited time and energy, devoting some of your marketing budget to customer appreciation makes good sense.

Here are five simple ways to build loyalty by showing customers you care:

1. Handwritten Notes

Over 70 years ago, Hallmark crafted one of the most memorable slogans in history: “When you care enough to send the very best.”

The phrase was spot on – thoughtful written communication speaks volumes. When you want to touch your most valuable customers, a handwritten note is the gold standard. Though these notes take time, they really do work.

Put this goal in your task list and pen one appreciation note per day.

2. Giveaway Contests

Sharing is caring!

There is nothing like the word “free” to grab attention and earn fans, especially when you give away something of value.

As soon as you post a giveaway contest, your popularity will soar. Try weekly email giveaways featuring business books or tutorial freebies. Onsite contest entries or selfie social media posts that tag your brand are a fun option. Or build engagement with a “caption this photo” challenge.

3. Happy Kids, Happy Parents

When you put kids first, parents will notice.

What are some ways you can honor families in your line of work? It may be countertop treats, mini water bottles, waiting room play areas, a coloring contest, or sibling discounts. Even a fish tank or a set of wooden puzzles can boost the happiness factor by ten.

Appreciate your families by welcoming their kids.

4. Learn & Share

Whether you’re building your content marketing or strengthening B2B relationships, giving away wisdom is a no-brainer.

When you find a great online resource, a quick life hack, or a useful industry resource, make a point to pass it along. Or create tip sheets and videos demonstrating beneficial ways to use your product. Helping people succeed is a smart way to build relational currency.

5. Promotional Swag

Double your marketing efforts by combining a gift and your brand.

Stick your logo on USB drives, notebooks, stadium cushions, and more. People love getting something for nothing. And they’ll be reminded of your appreciation again and again.

Show Your Appreciation Through Print

As business author Michael LeBoeuf says, “a satisfied customer is the best business strategy of all.” Give people time, words of appreciation, or gifts and turn price-conscious fence-sitters into loyal followers and friends.

In a digitally saturated generation, print materials are one of the best ways to solidify your business relationships. Want to win over customers month after month so your business will thrive? When you’re ready to talk options, we’re here to help you inspire loyalty through print.

Need some fresh ideas? Contact us today to get started! 516-561-1468 or FOR MORE INFORMATION ON ANY OF OUR MARKETING PRODUCTS GO TO:www.printcafeli.com

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Friday, November 5, 2021

 Turn Prospects into Clients with Unforgettable Envelopes


In a world besieged by digital noise, there is something refreshing about collecting your mail.

Tangible and memorable, print media leave an emotional footprint in the psyche. Like a waft of perfume from a love letter, the experience of receiving and opening mail is one of life’s simple pleasures.

Want to increase the impact of your message? Non-traditional print envelopes are sure to make a strong impression. When you’re ready to think outside the rectangle, here are some creative custom options:

Colored Borders

When you want an envelope to pop in the mail pile, a colored border sets your piece apart.

Like a beautifully framed photo, edge accents bring extra attention to your message. Your design should flow with the shape and features of the interior message. For example, pair bold borders with a more modest typeface. Or compliment an embossed label with gold accent trim.

Side Splash Accents

A side splash is a print style that covers a significant portion of one side of the envelope, usually just under ¼ of its total length.

Examples include:

-- A colored logo that bleeds off the back edge of the envelope

-- A bold stripe down the middle with a mailing label featured in the center

-- Triangle accents on two frontside corners

Another color splash option is to use classic white or neutral colors with a pattern splash of color on the envelope flap or its interior. Color splashes make opening an envelope or flyer surprisingly fun!

Photograph Envelopes

Did you know you can make an envelope from a photograph?

Whether this is a filtered, manipulated photo or a simple black and white image, building your design from an image adds depth and staying power. Pictures naturally communicate on many levels, so replacing envelope text with images is a smart choice for any promotional materials.

Building brand familiarity for your bookkeeping services? Enclose sell sheets in a calculator or a ledger book envelope. Promoting your dental practice or salon? Send print promotions wrapped in photos of gorgeous, smiling customers.

Photo envelopes are especially useful if you're promoting a particular product, like a garden center wrapping coupons in an image of a seed packet. When the benefit is visual, the envelope essentially becomes a postcard, allowing you to kickstart your pitch before customers read a word.  

Oversized Logos

While many firms design envelopes with a traditional left corner logo, you can mix things up with an oversized or background logo.

Here are some variations:

-- Place a larger version of your vector logo in the center envelope, leaving space for an address label in the center

-- Use a transparent or watermarked logo to cover between 50-75% of the front

-- Offset an oversized logo to the left or right side of the envelope, so it is partially cut off

-- Rotate your logo or colored brand name by 90 degrees and display it on the left margin of your envelope (like the classic FedEx sleeves)

Break the Mold

Want to break the mold and stand out from the crowd? Creative envelope options are boundless! Give us a call when you’re ready to preview estimates or put our full-service design team to work.

We’re here to help you craft compelling envelopes that turn prospects into customers.  

Need some fresh ideas? Contact us today to get started! 516-561-1468 or FOR MORE INFORMATION ON ANY OF OUR MARKETING PRODUCTS GO TO:www.printcafeli.com