Start Mouth-Watering Conversations Through Word-of-Mouth Marketing

Start Mouth-Watering Conversations Through Word-of-Mouth Marketing

Karen Weber-Mendham was a part-time librarian and mother of three when she turned her family’s propensity for garlic cheesy bread into a cool million.

This northern Wisconsin family often ordered cheesy bread while waiting on pizza. Weber-Mendham said the kids’ appetizer passion was so strong “they would arm-wrestle each other for a piece!” 

Cheesy fever inspired the family to enter the 2013 Lay’s potato chip competition, “Do Us a Flavor,” challenging customers to create a new chip flavor to hit store shelves that year. Lays was swamped with 3.8 million submissions as the contest winner was given the better of two options: $1 million or 1% of the flavor’s net sales over a year. Beyond fame and fortune, Weber-Mendham was given the opportunity to ring the bell at the New York Stock Exchange and was flown to Los Angeles for the big reveal with Lay’s endorsement celebrity Eva Longoria.

“Eva was so genuine and happy for me when I won,” Weber-Mendham said. And yes, “She’s as beautiful in person as she looks on TV.”

Catalysts for a Great Conversation


What was Lays up to in this fun-loving campaign?

Were they desperate for creative ideas? Hungry for the inspiration only average citizens could bring? Or did they strike gold by tapping into a conversation with everyday Americans?

Word-of-mouth promotion has been identified as the most valuable form of marketing, tagged “the original social media.” According to Nielsen, 92% of consumers believe recommendations from friends and family over all forms of advertising, and trusted referrals are most likely to drive sales for your company. But in an American Marketing Association survey, 64% of marketing executives say that, though they believe word of mouth is the most effective form of marketing, only 6% have mastered it.

As you seek to generate good gossip about your company, here are three action points to keep in mind:

Engage


Make a commitment to listen.
What would that truly look like in your context? Allow your customers' space to be heard and to contribute to the company as a whole. Engage with clients through e-mail surveys, online question and answer boards, social media service options, or by highlighting customer success in your printed newsletters. When customers are heard, they feel connected and valued.

Encourage 

Allow people reasons or avenues to talk to each other or to talk about you.

Like a common chalkboard with a fun question in your favorite coffee shop, invite clients into the conversation and give them tools to chat. Encourage people to talk about your services and products with you and with others by creating helpful, shareable content, including icons to your favorite apps that will make it easy for your fans to spread your name around!

Equip


Give your fan base tools to become brand advocates.

Let them know their opinions are important and look for fun ways to spread the word. To create buzz around the Ford Fiesta, Ford gave away a number of cars and asked ambassador “influencers” to test drive and share their experiences.

During “Do Us a Flavor,” Lays received over 1.4 million Facebook and Twitter votes, one of its biggest marketing campaigns ever. While you may not give away a car, give away tools to get your fans advocating: ask clients to pass coupons to five of their friends, to give you an online review, or be part of a fun selfie or Snapchat contest to boost your reputation.

Get the conversation started and pave the way for new growth!
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How to Chart Your New Future (Part 1)

How to Chart Your New Future (Part 1)

 Irene Obera is an 84-year-old southern California native who loves bowling, tennis, and educating others.

She also happens to be the fastest woman on earth for her age. Irene has been breaking records in Masters athletics for forty years, and her aging philosophies are captured in her own words:

“If you don’t move it, you lose it.”

And:

“A quitter never wins, and a winner never quits – and I want to be a winner.”

Irene is one of many “superagers,” a term for people in their 70s and 80s who have the mental or physical capability of their decades-younger counterparts. Irene serves as an inspiration, not only for the power of dedication but the promise of possibility when we harness our full potential. Living well is a goal we all desire and living fully alive is the essence of life. No matter what our strengths or sphere of influence, each of us has the potential for success and impact. This potential is a treasure that should be uncovered, protected, and stewarded!

Shake Off That Slump


Then what do you do when you’ve hit a slump? When complacency has settled like fog, or when you want to grow but feel stifled professionally (or personally) at almost every turn?

Maybe you’re satisfied, but not feeling sufficiently challenged in your daily tasks. What should you do?

Here’s the truth: small adjustments DO make an impact. But we tend to enjoy comfort and resist change, making it harder and harder to change gears.

So, how can we move forward in a positive way that will impact us for years to come?

It Starts with Education

An easy place to start is where many of us began: with education. Education is a gift! The opportunity to learn can unlock our potential, grow our social circle, reap financial rewards, and energize our mind, careers, and health! Consider this statistic:

The Rush Memory and Aging Project, conducted in 2012 in Chicago with more than 1,200 elders participating, showed that increased cognitive activity in older adults slowed their decline in cognitive function and decreased their risk of mild cognitive impairment. The study showed that cognitively active seniors, whose average age was 80, were 2.6 times less likely to develop Alzheimer’s disease and dementia than seniors with less cognitive activity. Studies also show that educated people tend to enjoy better mental health, increased emotional well-being, and expanded opportunities.

Add Spring to Your Step

Whether you desire personal or professional development, growth of any kind has the potential to chart a new course for your future.

Ready to increase your mental capacity, improve your quality of life, and enrich your emotional health? In this two-part series, we’ll look at four avenues for gaining ground that will enrich your life and expand your opportunities.

1. Stretch Yourself.

The first step in continued growth is your own buy-in.

Take ownership over your desire to develop and look for new challenges, side projects, or free professional development opportunities offered in or outside your company. Seek out webinars and podcasts on a weekly basis or consider short online courses. Be curious about aspects of the workplace that don’t directly affect your job. Ask questions and get involved where you might not otherwise. When you show others that you are interested in learning, it communicates a proactive spirit and opens invisible doors to future opportunities.

Living fully engaged brings richness and reward. Join us for part two of this series, as we look at four more avenues for personal and professional development that can bring impact for decades to come!

For more of our informative blogs go to: https://store.printcafeli.com/blog/Print_Cafe_Blog.html  

 

Takeout Menus: Functional and Promotional

Takeout Menus: Functional and Promotional

Most restaurant owners know that their menu is one of their top selling tools.

While this may surprise the average consumer, restaurant managers often use their menu to upsell pricey items such as appetizers, drinks, and side items. The placement of each item within the menu is of the utmost importance, and even small changes can cause a jump in sales of ten percent or greater -- or a similar-sized drop in sales if item placement doesn't work for buyers!

Printed takeout menus are still one of the best printed promotional tools that restaurants can use. Consumers are more interested in ordering food ahead of time for takeout, and having a menu visible when hunger hits really boosts your brand to the top of your consumer's mind. See how takeout menus are one of the most functional and valuable tools for your restaurant business.

Strategically Situated Items

Restaurant menus are highly tailored, and often tweaked multiple times a year by consultants or managers to ensure that consumers are selecting items that are the most profitable and pleasing to their tastes.

If a menu isn't easy to read, consumers can become confused and take additional time before placing their order, which may lead them to look elsewhere.  Guests are easily confused and overwhelmed when there are too many choices presented. Restaurants often try to limit their choices to a maximum of seven options per food segment to reduce the chance that people will default to a known option that may be less expensive.

Shifting Consumer Habits


Rachel V. noticed that her restaurant was gaining significantly higher dollars from takeout orders than at any time in the past.

In order to capitalize on this trend, Rachel decided to work with her local print shop to create a friendly takeout menu that highlighted a variety of their in-house favorites that were less likely to lose quality if they were boxed and transported elsewhere.

While customers were welcome to order anything on the main restaurant's menu for takeout, the items the team added to the takeout menu were the "recommended" options. Rachel decided that not only could she use the menu as a functional piece that listed their phone number to call ahead for orders and the appetizers and entrees that they offered, but also as a promotional vehicle to offer seasonal discounts and special deals.

Smart Menu Design


Rachel knew that creating a takeout menu with enough food variety to interest her clientele was important.

With the limited amount of space available on the printed takeout menu, Rachel decided to leverage the space by putting visual cues around the most expensive items. This served to set these foods apart and draw the eye with small pockets of negative space.

She also decided to get a little creative with the descriptions of the food that she added to the menu. Oddly enough, she soon noticed that these menus were drawing in new customers -- customers who were purchasing some of the higher-priced options that her traditional visitors were not necessarily drawn to.

As time went on, Rachel continued playing with the options that were on her restaurant's takeout menu. Seasonal favorites were added, coupons made an appearance, and special items were a high point for returning customers who valued the convenience of being able to order their food ahead of time. The small print runs offered by her local print shop allowed her the flexibility that she needed to test, adjust and test again! 
For more of our informative blogs go to: https://store.printcafeli.com/blog/Print_Cafe_Blog.html  

A Single Red Feather

A Single Red Feather

It was a brilliant start to a lasting legacy. Conference organizers work hard to stage successful events, helping worldwide professionals network in meaningful ways, with long-lasting benefits. One international conference intentionally introduced certain attendees online before their event. But there was a problem. How would this cohort take their connection offline in a sea of 8,000+ people?

Perhaps a simple, visible strategy would work: these participants placed a single red feather in their name badge. Red feather attendees committed to seek each other out in friendly, approachable, non-threatening ways. By the close of the conference, curiosity and goodwill drove hundreds of new people to request a red feather and to join this informal circle of friends. Why? Because everyone needs a great network to lean on!

Collect Relationships, Not Just Business Cards

Networking is important! A recent LinkedIn study revealed that 70 percent of people in 2016 were hired at a company where they had a previous connection. But while 80 percent of professionals consider networking to be important to career success, 38 percent said they find it hard to stay connected to (or in touch with) their network.

How can you grow or maintain your personal networking tree beyond online networks like LinkedIn or Meetup? It doesn’t have to be difficult! Even simple steps like participating in webinars, attending conferences, volunteering your time locally, or actively following and commenting on your alumni newsletters can forge and strengthen connections. As one Cornell MBA reflects, “the concept is to stay connected even when you don’t need to, so when the time comes for that extra spark, your network will be able to ignite you on your path.”

Beyond the enjoyment networks bring, a web of professional relationships can be leveraged for great gain. As you strengthen bonds with a specific pool of people, you can enhance the quality of your services, increase customer retention, and gain important contacts and sales opportunities that you might never have accessed otherwise.

While many of us dread the idea of traditional networking, we often forget that building alliances is about collecting friends, not business cards. Remember, your goal is to come to know and enjoy people. If you’ve chosen relationships wisely, it should be fun to learn from others, gain management ideas and advice, and to spur on another’s profit and performance. As you and your colleagues update and encourage one another, the hope is that, ultimately, you’ll become each other’s salespeople!

Local Business Networks Bring Life

Another natural way to overcome networking barriers is to intentionally sow into local business relationships. Local business networks are a refreshing antidote to the isolation we often experience in today’s culture. A thriving local business community helps each of us because it empowers us to grow in our goals, to access important relationships, to collaborate on custom solutions, and to bring inspiration or motivation on the days we need it most.

For more of our informative blogs go to:https://store.printcafeli.com/blog/Print_Cafe_Blog.html

 

A Single Red Feather

A Single Red Feather

It was a brilliant start to a lasting legacy. Conference organizers work hard to stage successful events, helping worldwide professionals network in meaningful ways, with long-lasting benefits. One international conference intentionally introduced certain attendees online before their event. But there was a problem. How would this cohort take their connection offline in a sea of 8,000+ people?

Perhaps a simple, visible strategy would work: these participants placed a single red feather in their name badge. Red feather attendees committed to seek each other out in friendly, approachable, non-threatening ways. By the close of the conference, curiosity and goodwill drove hundreds of new people to request a red feather and to join this informal circle of friends. Why? Because everyone needs a great network to lean on!

Collect Relationships, Not Just Business Cards
Networking is important! A recent LinkedIn study revealed that 70 percent of people in 2016 were hired at a company where they had a previous connection. But while 80 percent of professionals consider networking to be important to career success, 38 percent said they find it hard to stay connected to (or in touch with) their network.

How can you grow or maintain your personal networking tree beyond online networks like LinkedIn or Meetup? It doesn’t have to be difficult! Even simple steps like participating in webinars, attending conferences, volunteering your time locally, or actively following and commenting on your alumni newsletters can forge and strengthen connections. As one Cornell MBA reflects, “the concept is to stay connected even when you don’t need to, so when the time comes for that extra spark, your network will be able to ignite you on your path.”

Beyond the enjoyment networks bring, a web of professional relationships can be leveraged for great gain. As you strengthen bonds with a specific pool of people, you can enhance the quality of your services, increase customer retention, and gain important contacts and sales opportunities that you might never have accessed otherwise.

While many of us dread the idea of traditional networking, we often forget that building alliances is about collecting friends, not business cards. Remember, your goal is to come to know and enjoy people. If you’ve chosen relationships wisely, it should be fun to learn from others, gain management ideas and advice, and to spur on another’s profit and performance. As you and your colleagues update and encourage one another, the hope is that, ultimately, you’ll become each other’s salespeople!

Local Business Networks Bring Life

Another natural way to overcome networking barriers is to intentionally sow into local business relationships. Local business networks are a refreshing antidote to the isolation we often experience in today’s culture. A thriving local business community helps each of us because it empowers us to grow in our goals, to access important relationships, to collaborate on custom solutions, and to bring inspiration or motivation on the days we need it most.
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