How to Keep You and Your Team Motivated and On Task Before, During, and After the Holidays

How to Keep You and Your Team Motivated and On Task Before, During, and After the Holidays

The holiday season is upon us yet again, which can be either a good or a bad thing depending on your perspective.

On the one hand, it's a great opportunity to reconnect with all of those friends, family members, and other loved ones that you may not have had as much time with as you would have liked throughout the year. On the other hand, your attention is constantly being pulled in about a million different directions - which can have bad implications in terms of your business' productivity.

But, in truth, the holidays don't have to kill the momentum you've been steadily building throughout the year. If you really want to keep yourself (and your team members) on task before, during, and after the holidays, there are a few key tips you'll want to keep in mind.

Separate Your Work and Home Lives as Much as Possible

We've written in the past about how important it is to maintain a work/life balance, but it is especially so for you and your team members during the holidays.

As a leader, it is in your best interest to lay down a few hard and fast rules about "work is work, home is home" during the month of December.

Remember that according to one study, almost two-thirds of people say that they get stressed during the holidays due to a perceived lack of time. If people feel compelled to put in long hours in the office and then take work home with them on top of that, you're only going to compound a problem.

Instead, be clear that the holidays are a time for friends and family members and barring a few important projects and deadlines, most things can and absolutely should stay in the office.

Embrace the Opportunity For a Little Down Time

Yes, it's true - you're about to lose a bunch of business days in a row right at the end of the year because of the one-two punch that is Christmas and New Years.

Yes, you'll probably have a lot of days cut short all throughout December due to holiday parties and other gatherings. But the fact of the matter is that this isn't something that you should fear or try to avoid - instead, you should lean into it as much as possible.

Remember that a number of different studies have been conducted over the years that show that when we work a strict 40 hours a week, our productivity actually takes a bit of a dive. People quickly start to feel over-stressed and overwhelmed, which does the exact opposite of what you're trying to accomplish.

Especially during the holiday season, don't overlook an opportunity to let people relax, take a little time off and go home early. At the very least, they'll be primed and ready to go the extra mile when they return.

Never forget that when it comes to productivity during the holiday season, you should always be focused on "quality" and not "quantity."

These are just a few of the key things that you should consider when keeping everyone motivated before, during, and after the holidays. If at any point you still feel stressed, just remember - the season is going to charge on ahead whether you're ready for it or not. Soon it will be January and you'll be ready to take 2019 by storm... until next December, that is.
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7 Gifts that Delight (But Won't Break the Bank)

                  Last Minute Gifts that Delight (But Won't Break the Bank)

Tis the season to be gifting!
What is a gift? A gift is not comprised merely of what is given, but of the thoughtfulness or care that is behind it. A gift is appreciation on wheels.

December is a great time to show your appreciation. Whether it’s seasonal incentives, end of the year bonuses, or a just a friendly reminder that you care, here are seven unique (but inexpensive) gifts that your customers or employees will love:

Favorite Flavors

If you have a small staff or a handful of VIP clients, dig up info on the hobby or flavor of their choice (coffee, chocolate, classical guitar) and personalize a basket to their delight.

Or if you know your friends enjoy golf, assemble a kit including items like towels, ball markers, balls, and tees. Use a stylish bag that can clip easily onto their golf bag. Or assemble a sports tote full of goodies featuring a college or professional team of their choice.

Touchscreen Gloves


Gloves are both a necessity and a perk, especially in the touchscreen generation.

Cold weather commutes can be significantly brightened by cozy, oh-so-convenient touchscreen gloves. Your friends can text, browse online, or shuffle music while enjoying this thoughtful gift.

Cord Organizer

Nothing is more frustrating than a stuck zipper. Or a knotted shoe.

Scratch that: nothing is worse than tangled earbuds that take forever to unwind! A branded cord organizer can keep their earbuds (and their sanity!) intact. Choose from a range of colors or upgrade with a set of customized earbuds as well.

Charity of Choice

They say people won’t care how much you know until they know how much you care.

Offer a gift that’s close to their heart! Ask what your client’s most cherished organization or non-profit is, and make a financial gift to this organization on their behalf.

Portable Power Bank

Today’s generation is on the run constantly.

Portable power banks allow users to store electrical energy and use it later, charging almost any USB connectable device (cameras, phones, portable speakers, tablets, and more). Great for airports, commuting, or hours “off the grid,” power banks are truly a gift that keeps on giving!

Bubble Umbrellas

Whether you walk to work or enjoy singing in the rain, bubble umbrellas are just plain fun!

Give a unique umbrella to protect your friends from rain and wind, covering their face but allowing them to see clearly as they stroll.

Coupon of the Month Club

Want to offer a unique twist this year?

Buy 12 gift card sleeves and label them with the months of the year. Whether you print custom coupons for your business or purchase a variety of gift cards from the community, there is no end to your creative options.

If you are gifting employees, consider paring coffee or restaurant gift cards with workday incentives (i.e. redeem for a half day off work one Friday this month, enjoy in-office chair massages on a staff reward day of the boss’s choice). Recipients can decide whether they’ll open all 12 envelopes immediately or enjoy a surprise per month in 2019. 
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Grow Your Business Through Successful Staffing

                Grow Your Business Through Successful Staffing

Todd Fishman and Hunter Brooks were childhood friends who attended the University of Washington before heading to corporate Manhattan for several years. The friends reconnected in New York, bonding over their love of great salad.

Yes, young men eating salad.

Salads are so trendy that in Manhattan the lines for gourmet salad bars stretch around the block. While waiting in one of these lines, the friends had their “Aha” moment. They looked at each other and said, “This would be killer in Seattle!”

A Quickly Budding Dream

Enter Evergreens healthy food chain, co-founded with their associate Ryan Suddendorf in 2013.

Over five years, Evergreens has seen 200% revenue growth each year, with six stores in Seattle and a projected 11 more by 2019. Evergreens caters and offers salads, wraps, and grain bowls while keeping food fun with names like “Dice-Dice Baby,” the “Cobbsby Show,” and an Asian mix called “Pear-ly Legal.”

While entertaining, Evergreens is rooted in a focused business strategy to ensure the start-up succeeds. Successful staffing has been fundamental as Evergreens has scaled for growth and shaped a positive culture to attract the very best team.

Infrastructure that Keeps Pace with Growth


People are the backbone of every company, and Suddendorf said staffing was lean in the early days.

Chaos abounded, with lines out the door and the three founders acting as the company’s only corporate employees.

“It was like changing the car tires on a moving car,” said Suddendorf. “There was no time to step back and establish a process and then try to teach it to everybody in the stores.”

“We were working in the business rather than on the business,” Fishman said. “We were very much in the weeds.”

In retrospect, the friends say they would have raised more money upfront and contracted consulting from restaurant specialists or professional staffing agencies. Simultaneously growing a business and a competent staff is like parenting: along with joy and new discoveries, each phase presents greater challenges.

To grow effectively, healthy businesses need to adopt staffing strategies that meet current needs but also anticipate the future. Since Evergreen’s early days, Brooks says great people have been key to scaling growth without sacrificing quality. The founders gave intense focus to its corporate team in 2015, bringing on a COO and aggressively hiring HR, business development, IT and accounting specialists shortly afterward.

“There's part art, part science to staffing the corporate team when your store count is growing,” said Brookes. “Sometimes you're going to be a little heavier on the corporate overhead, and sometimes you're going to be a little leaner.”

Attracting Engaged, Competent Employees


People are your company’s biggest asset, and engaged employees can give your business a huge advantage.

Finding and maintaining great staff requires a people-focused approach. As you develop short and long-term staffing goals, hiring should align with your business objectives.

Whether you want to expand certain sectors, launch new products, or grow online visibility, your hiring strategy should be totally in sync with these objectives. While you proactively work toward long-term objectives, temporary or contract staff may provide the essential support you need for specialized projects, seasonal rushes, or particular areas of expertise.

Evergreens strives to grow a brand that generates inbound applications versus actively recruiting staff. This means prioritizing a supportive, energizing work environment that includes above minimum wage pay, free employee meals for each shift, and $40 monthly bonuses for employees who lead healthy, active lifestyles.

Suddendorf says the company also makes a point of promoting employees to maximize unity and momentum:

 “About half our corporate team started in our stores.”
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Four Tips for Authentic Photography in Marketing

           Four Tips for Authentic Photography in Marketing

In a digitally saturated generation, today’s marketer’s need great stories and striking, memorable images.

Regardless of your business or your market niche, powerful visuals can make all the difference! Consider these statistics:


Articles with relevant images average 94 percent more views than text alone and a press release with photos increases online views by 15 percent.

Sixty percent of consumers who use online searches prefer to contact a business whose listing includes an image.

70 percent of e-commerce shoppers say the product image is very important for purchasing decisions.

Your viewers crave expressive images, so photography is crucial in marketing. Photography offers a slice of life view that communicates authenticity and value to your customers. How well do your images translate the nature of your business? Are you using drab photos or bland stock selections?

Three benchmarks to evaluate your images are:

Engagement and Emotional Response


What emotions do your photos evoke?

How does the atmosphere of the photo connect with your viewer’s passion or life experience? Does it compel viewers to lean in or linger?

Brand Story and Context


What is the bigger brand story you want to tell?

Excellent photography adds credibility to this message because visuals increase the detail you bring to your message. Do your images hammer home your story?

Momentum and Shareability


Photographs can send numbers skyrocketing because people love to share captivating images!

As you employ vibrant photos, you increase your chance of people passing along your name, chatting about your product, or returning for a purchase. How much momentum do your images create?

4 Tips From Photography DIY-ers
What if you want to use more realistic photos but can’t afford to hire a professional?

By pairing modern technology with a few photography guidelines, even an amateur shutterbug can make photos pop! Here are four tips from the pros to get you started:

Rule #1: Avoid Low-Resolution Shots from Your Phone


While a casual snapshot can work for social media, if you are planning to share photos regularly, invest in a DSLR (digital single-lens reflex) and check out an online tutorial. Even small investments will ensure the quality of your photos reflects the excellence of your business.

Rule #2: Use the Rule of Thirds

Most DSLR cameras can display their grid, which includes nine even squares. If your subject is directly in the center of the grid, the image will be more static because the eye is drawn to the image but has nowhere to travel from there. When your subject is positioned closer to the edges, the eye is forced to track toward it or be “drawn in” to the bigger message.

Rule #3: Think Slice of Life

What do you want to tell your clients about your business? Say it in photos! If social media or reality TV have taught us anything, it’s that people love following the ordinary activities of others. Casual photos of your team doing business are perfect for showing off your identity and featuring your unique competitive advantage.

Rule #4: Make Use of Natural Lighting

Ever think you’ve captured the perfect photo only to find the sun has wrecked it? On a sunny day, most photos will be compromised by shadows or overexposure. Overcast hues are better because the light is softer and more diffused. For best results, place your camera in a position where the light is coming from behind you and shining directly on your subject.

Marketing is all about communicating value to your clients. For more tips on putting photography to grow momentum and authenticity, give us a call!
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Grow Productivity Through Purposeful Leadership

          Grow Productivity Through Purposeful Leadership

Replace Chaos with Focus



Lost productivity costs companies millions each year.

While it is hard to quantify exactly how much is lost, certainly distraction alone prevents daily peak performance. Besides hunger, sleepiness, bodily functions, and simple brain fatigue, productivity research shows that 48% of employees waste time surfing the web (including Facebook, Twitter, and YouTube), 33% lose work time socializing with co-workers, and 49% are managing personal calls, texts, and e-mails.


It's true: time is money. But time is more easily lost than dollars, so how can you push yourself or your team to be more focused? Maybe you want to spend your time wisely, but find yourself running in circles or falling short each day. How can you shift from being “busy” to being more effective?


By re-focusing on one thing: purpose.


Your purpose is more than what you do while you’re checking e-mail. It’s more than what you do while compiling reports or sitting in meetings. These activities may be part of your job, but they don’t define your role or your unique identity. Every person is driven by something. Often, we are driven by deadline pressure, interruptions from co-workers, or by an unexpected project delay. But what would it look like to focus on a more purposeful vision?


Grow Productivity Through Purposeful Leadership



Purposeful leadership requires we take a step back, focusing on our unique identity and skill set so these aren’t drowned out by the frantic activity of the day.


Do you long to overcome chaos? Here are three steps to organizing your outlook in a way that maximizes your time, priorities, and productivity:


1. Develop goals around your purpose.



If you were to define your top work priority, what would it be? To give vision? To provide team leadership? To design or create?


Before you can effectively use your time, you need to clarify the most important role you play. Start with your unique purpose and draft at least three goals that would help you fulfill your primary purpose. If your job is to work with people but you spend most of your time answering e-mails, maybe a change is needed. Set goals that are specific, measurable, and that put feet to your purpose.


2. Sharpen focus around your goals.



How well do these goals match your weekly tasks? Many people have goals, but do these goals translate into functional realities?


To strategize your time, make a master list of tasks that need accomplishing, then group together tasks in specific categories and rank these categories by importance. Low-level categories could be delegated, dropped, or restructured. As you brainstorm, involve your spouse, mentor, or co-workers. Sometimes it’s hard to see life through an honest, critical lens without encouragement from others.


3. Build your schedule around these priorities.



Intentional scheduling is like budgeting: it means telling your time where you want it to go (instead of asking your time where it went!).


Now that you’ve ranked your categories, assign the top activities to your most productive, interrupted blocks of time. Use your less productive times (late day, “filler” slots between meetings) to address lower priority categories.


Scheduling is where the rubber meets the road – where you close doors and ask for zero interruptions, where you stop doing one task and go on to another (even when it hurts), and where you refuse to let other people determine what is important every day. Your schedule is ground zero for living up to your purpose, so take it seriously and you’ll experience greater satisfaction in the way you spend time each week.
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Start Mouth-Watering Conversations Through Word-of-Mouth Marketing

Start Mouth-Watering Conversations Through Word-of-Mouth Marketing

Karen Weber-Mendham was a part-time librarian and mother of three when she turned her family’s propensity for garlic cheesy bread into a cool million.

This northern Wisconsin family often ordered cheesy bread while waiting on pizza. Weber-Mendham said the kids’ appetizer passion was so strong “they would arm-wrestle each other for a piece!” 

Cheesy fever inspired the family to enter the 2013 Lay’s potato chip competition, “Do Us a Flavor,” challenging customers to create a new chip flavor to hit store shelves that year. Lays was swamped with 3.8 million submissions as the contest winner was given the better of two options: $1 million or 1% of the flavor’s net sales over a year. Beyond fame and fortune, Weber-Mendham was given the opportunity to ring the bell at the New York Stock Exchange and was flown to Los Angeles for the big reveal with Lay’s endorsement celebrity Eva Longoria.

“Eva was so genuine and happy for me when I won,” Weber-Mendham said. And yes, “She’s as beautiful in person as she looks on TV.”

Catalysts for a Great Conversation


What was Lays up to in this fun-loving campaign?

Were they desperate for creative ideas? Hungry for the inspiration only average citizens could bring? Or did they strike gold by tapping into a conversation with everyday Americans?

Word-of-mouth promotion has been identified as the most valuable form of marketing, tagged “the original social media.” According to Nielsen, 92% of consumers believe recommendations from friends and family over all forms of advertising, and trusted referrals are most likely to drive sales for your company. But in an American Marketing Association survey, 64% of marketing executives say that, though they believe word of mouth is the most effective form of marketing, only 6% have mastered it.

As you seek to generate good gossip about your company, here are three action points to keep in mind:

Engage


Make a commitment to listen.
What would that truly look like in your context? Allow your customers' space to be heard and to contribute to the company as a whole. Engage with clients through e-mail surveys, online question and answer boards, social media service options, or by highlighting customer success in your printed newsletters. When customers are heard, they feel connected and valued.

Encourage 

Allow people reasons or avenues to talk to each other or to talk about you.

Like a common chalkboard with a fun question in your favorite coffee shop, invite clients into the conversation and give them tools to chat. Encourage people to talk about your services and products with you and with others by creating helpful, shareable content, including icons to your favorite apps that will make it easy for your fans to spread your name around!

Equip


Give your fan base tools to become brand advocates.

Let them know their opinions are important and look for fun ways to spread the word. To create buzz around the Ford Fiesta, Ford gave away a number of cars and asked ambassador “influencers” to test drive and share their experiences.

During “Do Us a Flavor,” Lays received over 1.4 million Facebook and Twitter votes, one of its biggest marketing campaigns ever. While you may not give away a car, give away tools to get your fans advocating: ask clients to pass coupons to five of their friends, to give you an online review, or be part of a fun selfie or Snapchat contest to boost your reputation.

Get the conversation started and pave the way for new growth!
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Keys for Change: Small Businesses Making a Big Impact

            Keys for Change: Small Businesses Making a Big Impact

The winter of 2013 was a hard one for Georgette Carter.

As a single mom raising two young boys while she cared for a father with dementia, money was very tight. Then, she totaled her car and found her resources – and her hope – were nearly gone. That is, until a 1996 blue Ford Contour arrived from the Connor Brother Collisions “Recycled Rides” program.

Conner Brothers of Richmond, VA, overhauls donated cars and awards them to people who have been nominated by community members. Carter said her heart was rehabilitated almost more than the car she received:

“It turned my life around. I can get to my job on time, and I don’t have to maneuver to get my child out of daycare. I’ll never take that for granted again.”

Getting Others Involved


Small businesses like Conner Brothers are creating innovative giving models that not only impact people but strengthen the business and the character of the companies themselves.

Kevin Conner said his company donated its first car and was looking to extend the “Recycled Rides” program to three other locations, but they had some pushback in the process. Some objected to giving away freebies when they were working so hard to earn a living themselves. But Conner says this mentality changed when employees got physically involved because compassion comes from being part of an experience instead of merely giving a donation:

“I got them involved in actually giving the cars away, handing over the keys,” Conner says. “Now the guys at the shop call me and ask, ‘When is our next car?’ It would be easy to give money or a service here or there, but it’s the teamwork behind the program that creates an amazing atmosphere for a successful company.”

The car giveaways have become such a cornerstone for Conner Brothers that the program helps define the type of employees the company wants.

“Giving back is a huge part of our company,” Conner says. “I challenge the guys every day to give back in some way, to give customers more than they expect. People remember that.” 

Giving That “Changes” Lives


Another giving strategy comes from literal pocket change, as givers round up or down for charity.

For example, the ridesharing company Lyft recently launched an initiative allowing customers to round up their fare to the nearest dollar for military appreciation and human rights campaigns. More than 40,000 passengers donated over $100,000 in the first two months!

Grocery stores, mass merchandisers, and retailers have also invited customers to donate change to worthy causes. As technology and digital platforms make such giving easier, small businesses have challenged staff members to round down their net pay to the nearest dollar (or tenth dollar) and give the difference to charity. While painless or even unnoticed, these small donations add up to a collective impact with heartfelt results.

Whether your employees give financially, volunteer together, or embrace a community partnership project, innovative giving helps your business to:


Stand out from competitors or set itself apart in the community

Make matching donations alongside employee giving to multiply impact

Use positive feedback from supported causes to provide content for print and digital marketing

Increase team unity as employees give toward a common cause

While generosity begins in the heart, often innovative giving strategies begin with small business.
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